FAQ’s

We ship UPS Ground or USPS, depending on your best value. FOB Santa Ynez , CA .Insurance is recommended but not mandatory.

Due to the nature of our product we cannot accept returns on opened goods. Un-opened goods can be returned, for credit only, at customer expense, with prior approval. In all cases a restocking fee will occurred.

They are organic but not certified. We buy our oils through the whole world. As you well know, each country has its own legislation about organic certification and they are all different. It is difficult for us to know what is organic or not. We decided not use the “Certified Organic” even though we are buying oils from producers certifying that their oils are organic certified. We have decided to make our own tests on the possibilities of alteration and purity of the oils that we use and we want to keep it that way.